Terms & Conditions

Effective Date: July 25, 2025

Welcome to SD Solutions LLC. These Terms and Conditions ("Terms") govern your access to and use of our services and website (the “Site”). By engaging with SD Solutions, you agree to be bound by these Terms.

1. Services Provided

SD Solutions LLC provides medical billing, A/R management, credentialing services, and related support services to licensed healthcare providers and practices. Specific services are defined in individual Service Agreements and may be subject to separate terms.

We do not offer collections, patient phone support, or medical coding services.

2. Client Responsibilities

By using our services, you agree to:

  • Provide timely access to necessary billing platforms (e.g., Tebra, eClinicalWorks)

  • Submit accurate and complete information

  • Maintain HIPAA-compliant systems on your end

  • Pay invoices according to agreed-upon terms

Failure to meet these responsibilities may result in delays, suspension, or termination of services.

3. HIPAA Compliance

SD Solutions is committed to maintaining the confidentiality and security of all Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). A Business Associate Agreement (BAA) will be executed with all covered entities. We use secure, encrypted platforms for all PHI-related communications.

4. Payments & Fees

Fees for services are outlined in each client's signed Service Agreement. Monthly invoices are due upon receipt unless otherwise specified. Late payments may incur a 1.5% monthly late fee.

We reserve the right to adjust pricing with a 30-day written notice.

5. Termination

Clients may terminate services with 60 days' written notice, in accordance with the terms outlined in their Service Agreement. Early termination may result in a penalty equal to two months' average billing fees, calculated over the prior six months.

6. Intellectual Property

All content on the SD Solutions website, including text, graphics, logos, and service processes, is the property of SD Solutions LLC and may not be reproduced, repurposed, or redistributed without prior written consent.

7. Confidentiality

Both SD Solutions and its clients agree to maintain strict confidentiality of all proprietary business, financial, and medical data exchanged during the engagement.

8. Limitation of Liability

SD Solutions will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services, including but not limited to loss of revenue, data breaches caused by client systems, or regulatory penalties due to client-provided inaccuracies.

9. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on our website, and the effective date will be revised accordingly. Continued use of services after changes constitutes your acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Arizona. Any disputes shall be resolved in the courts located in Pinal County, Arizona.

11. Contact Us

If you have any questions about these Terms or our services, please contact:

SD Solutions LLC
Maricopa, Arizona
Email: hello@sdsmedicalbilling.com
Phone: (520) 333-7450