HIPAA Notice of Privacy Practices

Effective Date: July 25, 2025

This Notice describes how medical information about you may be used and disclosed by SD Solutions LLC and how you can access this information. Please review it carefully.

1. Our Responsibilities

As a Business Associate of healthcare providers, SD Solutions LLC is required by law to:

  • Maintain the privacy and security of your Protected Health Information (PHI)

  • Provide you with this Notice of our legal duties and privacy practices

  • Comply with the terms of this Notice

2. How We May Use or Disclose PHI

We may use or disclose PHI only for the following purposes, as permitted under our Business Associate Agreements and HIPAA:

  • Billing & Payment Operations: Submitting claims, processing reimbursements, managing A/R, and related administrative support

  • Credentialing: Assisting with payer enrollment processes

  • Healthcare Operations: Assisting covered entities with operational improvements related to billing

  • Legal Requirements: As required by law, such as in response to a court order or regulatory audit

We will never use your PHI for marketing, sales, or non-permitted disclosures without your written consent.

3. Data Safeguards

We use HIPAA-compliant software and encrypted communications to store and transmit all PHI. Our staff and subcontractors are trained in HIPAA compliance and bound by confidentiality agreements.

4. Your Rights Regarding PHI

As a patient (through your healthcare provider), you have the right to:

  • Access your medical and billing records

  • Request amendments to inaccurate information

  • Receive an accounting of disclosures

  • Request restrictions on certain uses or disclosures

  • File a complaint without fear of retaliation

Requests can be made through your provider, and we will support their response.

5. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

  • The provider’s Privacy Officer

  • The U.S. Department of Health and Human Services, Office for Civil Rights (OCR)

SD Solutions LLC will cooperate fully and will not retaliate against you for filing a complaint.

6. Contact for Privacy Questions

Privacy Officer
SD Solutions LLC
Maricopa, Arizona
Email: hello@sdsmedicalbilling.com
Phone: (520) 333-7450